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Jobs in America

Work in California, USA: Full-Time Center Associate at The UPS Store

Why are you seeing her picture? she is the face of this job position! We know how difficult it can be to apply for jobs, the worst part is getting rejected by some companies. The good news is you are a step closer to getting your dream job, so we decided to mix things up a little bit by sharing pictures of some of our Models here at Bentigos. It gives you motivation to keep applying for more jobs without giving up.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer’s shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Understands and fulfills the needs of walk-in customers and telephone/email inquiries

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • High energy level
  • Highly organized and detail oriented
  • Prompt, reliable, and responsible
  • Must be able to work Saturdays from 9-5.

BENEFITS

  • Uniforms Provided

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