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Work in Florida, USA: Front Desk Clerk – Marco Island/Sanibel at Hilton Grand Vacations

Putting people first is the foundation of our company values, and the health and well-being of our HGV Team Members, owners and guests is our top priority. We are actively monitoring the novel coronavirus (COVID-19) outbreak. At this time, all applications will be considered for future positions and contacted at a later date. We thank you for your interest in becoming a part of our HGV family!
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance (personal customization), 401K plan, Paid Time Off (PTO) program and outstanding Team Member & Family travel benefits!
Front Desk Agents provide outstanding customer service while checking owners/guests in and out of the property and responding to inquiries regarding services following our brand standards throughout the duration of their stay.
What are some of the reasons people like working with HGV?
  • Quarterly bonus based on SALT (Satisfaction & Loyalty Tracking) scores
  • Company uniforms provided
  • Internal growth opportunities
  • PAID training both in the classroom, job shadowing and on location
  • Consistent day to day responsibilities

What are we looking for?
  • Ability to communicate effectively with guests
  • 6 months of customer service experience
  • Passion for providing outstanding service to guests and Team Members
  • Ability to work a flexible schedule including days, weekends and holidays
  • Strong attention and care to details
  • Responsibility, reliability, and integrity
  • Teamwork and collaboration

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Front Desk/Guest Services Agent experience
  • Cash and credit card transactions
  • Hospitality or related industry experience
  • Bilingual

Apply for this position

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