Are you customer service oriented and enjoy a fast paced environment? Osterman Propane, a Superior Plus Energy Services company, is currently seeking a highly motivated, customer focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educating and providing customers with information on our products and services, and professionally and efficiently handling complaints and working with customers to resolve in a positive manner.
Primary Responsibilities:? Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
? Assist and support walk in customers at location.
? Contact customers to answer inquiries, resolve concerns and create new business.
? Process orders and complete forms/applications as required to fulfill customer requests
? Assist sales team with incoming requests and outbound notification for new services and products
? Support additional CSC needs and requirements as assigned
Education and Experience:
- High school diploma or equivalent, or equivalent experience
- The ideal candidate will have 2 years of Customer Service experience in a high volume call center/customer service experience
As an organization, we recognize the need for work/life balance. Therefore, we’ve put together a comprehensive benefits package to meet the needs of you and your family!
Full medical, dental and vision care
401(k) and profit sharing
Flexible spending accounts
Basic life insurance
Employer sponsored short/long term disability
Opportunity for advancement
Incentives – President’s Club
Employee Assistance Program (EAP)